UPN, E-mail & Proxy Address Mismatches
The question it answers: Which users have duplicate proxy addresses, addresses on unverified domains, or a UPN that differs from their e-mail address?
Duplicate proxy addresses break mail delivery and directory sync (soft-match conflicts); addresses on unverified domains block sync of the object; licensed users on onmicrosoft.com and UPNs that differ from the e-mail address confuse users and break SSO apps that match on e-mail.
At a glance
Section titled “At a glance”| Where in the app | Entra ID › Identity Configuration › UPN / E-mail / Proxy Mismatches |
| Workload | Entra ID |
| Kind | Findings list · dashboard tile |
| Data | Read from Microsoft 365 when someone first opens it, then kept for the report cache lifetime (Settings > Data & cache, 1 hour unless changed). |
| Licence | No extra licence needed. |
| Report id (API and MCP) | entra.configuration.address-mismatches |
Columns
Section titled “Columns”| Column | Key | Type |
|---|---|---|
| Severity | Severity | Status |
| Issue | Category | Text |
| User / address | Subject | Link |
| Check | Setting | Text |
| Value | Value | Text |
| Finding | Finding | Text |
| Detail | Detail | Text |
| Date | When | Date |
| Count | Number | Number |
A findings list hides columns that no row fills. Severity is Critical, Serious, Warning, OK or Info; rows rated Critical, Serious or Warning need attention (Working with findings).
What it needs
Section titled “What it needs”Licence: No extra licence needed.
Application permissions on the IntensiveReports app registration (all permissions):
| Permission | API | What it allows | Note |
|---|---|---|---|
User.Read.All | Microsoft Graph | Read all users’ full profiles | |
Domain.Read.All | Microsoft Graph | Read domains |
Data sources it reads
GET /v1.0/users?$select=userPrincipalName,mail,proxyAddresses,assignedLicensesGET /v1.0/domains
Through the API and MCP
Section titled “Through the API and MCP”GET /ir-api/v1/reports/entra.configuration.address-mismatches?size=100An AI assistant reads it with the MCP tool get_report and the id entra.configuration.address-mismatches. The client needs the Read grant for Entra ID. See Using the API.